Frequently Asked Questions
Q: WHICH ORDER OPTION IS RIGHT FOR ME?
Many of our returning customers appreciate the 3-pack because it offers the best value. And we're happy to do it because it saves us the cost of processing individual units. If you just want to try 1 tube, we've already reduced the price far below original retail. So you can't go wrong with any of the options. And I just know that you'll fall in love with your new lips either way.
Q: WILL I BE BILLED AUTOMATICALLY?
There is no auto-billing. You order will be processed as a one-time charge. When you're ready to re-order, you can come back to this page, visit our website or call our customer service number.
Q: WHEN CAN I EXPECT MY ORDER TO ARRIVE?
We know you can't wait to start trying City Lips® and experiencing the amazing difference for yourself. That's why our shipping department is operational 7 days a week. That way, your order leaves our facilities within 24-hours. Transit usually takes 3-5 business days depending on what part of the country you're in.
We take your privacy very seriously. That's why we use a variety of security measures to maintain the safety of your personal information.
When you place an order or access your personal information, everything goes through a secure server. All of your personal information, including credit card number, name, and address, is transmitted via Secure Socket Layer (SSL) technology — the industry standard for secure online transactions.
If you would rather not shop online, you can place your order over the phone by calling us at 1-800-347-1558
Q: DOES IT WORK FOR WOMEN OF ALL AGES?
Yes! While it was made with women 40-65 in mind, results have been amazing for women both younger and older.
Q: HOW LONG WILL RESULTS LAST?
City Lips® will last four to six hours, though everybody's lips react differently. With frequent use City Lips® provides long term and continuous results. As the hyaluronic acid binds to your skin’s natural moisture it continues to attract and store several times its weight in water, keeping your skin at its optimum level of repair and encouraging collagen production.
Q: HOW QUICKLY WILL I SEE RESULTS?
Your lips will feel smoother & more hydrated within minutes of application!
For optimal results, apply it every night before bedtime. Plumping results are increased with continuous use.